Leadership Drift and Cultural Decline - Director Vanguard Employee Review

2.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Individual contributors work tirelessly and are wonderful people - Some work is meaningful and timely

Cons

- Compensation and benefits are well below average - Rigid, outdated corporate processes, fixation on scale over service, software solutions circa 2010 - Disconnect between management and content producers (i.e., managers concerned more about personal brand than company's) - You're always on the clock, even if you're not

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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