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      Vanguard

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      Vanguard reviews

      Not What It Once Was - Client Relationship Associate Vanguard Employee Review

      3.0
      Jun 2, 2025
      Client relationship associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like most large corps, its all about the team you are on; I was fortunate to have always had a solid experience with good members, Benefits are great, over 85% healthcare premiums covered by the company.

      Cons

      Change is inevitable and should be embraced; change without vision (or at least vision communicated well) does not build confidence.

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      3.0
      Jun 3, 2026
      Client representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome coworkers for young professionals. Paid licensing for a few months.

      Cons

      Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

      4
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