We talkin bout cubbies? - Customer Service Agent Venmo Employee Review

3.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Free food/stocked kitchen Travel reimbursement (even though they said it wouldn't come on our checks but it indeed does) You dont have to sit with your 'team' Overtime when its offered. Free stuff when you can catch it. Pay is decent for the job and the perks. Scooters.

Cons

None of the leads have ever led before... You can tell diversity is a newer thing to the company 1/2hr lunch breaks QA... Just everything abt QA Weekly meetings -why? The normal call center cliqueyness I'm still waiting on gift cards that were promised on 01/07 Everything that gets updated is a worse update (we all hate 6.0) Upper management harps on petty things like cubbies and phone rooms but not why the 12:30 lunch keeps running out of food. We need at least one more WFH day man, cmon yall

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5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance. Product used by many

Cons

Things are slow, leadership can develop thing top-down without great direction

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