Awful - Customer Service Representative Venmo Employee Review

1.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

The company is trying to grow at a rate they cannot support, making a completely overwhelming experience for those at the bottom. There is no plan in place, our job responsibilities change constantly and there is no end it sight. All of Support feels very burnt out and very abandoned by our leadership. I would not advise working here.

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5.0
Feb 7, 2026
Recommend
CEO approval
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Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance. Product used by many

Cons

Things are slow, leadership can develop thing top-down without great direction

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