Pros
- The free hoodies and t-shirts I got were the best part. - The pay was ok. - Some great people work here but they deserve way better.
Cons
- No room for growth despite being fed the opposite when you're hired. - Popularity contest if you want to attempt to make any moves within the company. - Expected to act as a robot. - You're on the phone for probably 90% of the day. - Can't even go to the bathroom without being asked where you were. - Unrealistic metric expectations. - They claim to care about mental health and well being but 100% not the case - Beyond rude customers to deal with. - Not allowed time to compose yourself after being on a call with a terrible customer who just cussed you out and called you names. - Your team lead is basically your colleague with a vanity title; they have zero clue what is going on and are typically unavailable because they are forced into meetings all day every day. - Changes and rules made very frequently with no little to no training or explanation. - Don't bother asking any logical questions because you will not receive a real answer.