No values - Community Manager Venterra Realty Employee Review

1.0
Dec 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of great employees. The benefits are good and thet take time out to have fun.

Cons

They focus on a new employee experience. They dont focus on employees who have been with the company long term. If you are on a new acquisition you will get about two days of support and then will probably continue to remain short staffed. The company has lost touch with what truly happens on site and doesnt care to listen to your challenges. There is no support system. I didnt feel valued as an employee or a Manager.

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Venterra Realty Response
8y
While we appreciate you taking the time to share your thoughts here, I’m disappointed to hear that you had a number of negative takeaways towards the end of your time on the team. Whether an employee is walking into a community for their first day on the job or celebrating a ten year anniversary with us, our aim is for Core Values to shape their experience for the better. Providing employees with the resources and support they need by asking for their feedback, taking it to heart, and acting on it is a critical part of doing so. While initiatives like our Leadership Survey, Better Way program, and ongoing candid and open communication is intended to help in this effort, we understand we can still fall short from time to time, as it sounds like we have with you. To help prevent our current or future employees from feeling the same way you have, I’d like to connect with you to discuss your specific experiences in more detail. Please reach out to me directly by phone (905-717-8264) or email (rroos@venterraliving.com) so we can discuss. Thank you again for the review and in advance for taking a bit of time to give us a better understanding of how you feel we can improve.

Explore other reviews about Venterra Realty

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company allows for responsibility to make a change. Everyone is extremely pleasant to work with, and leadership allows for opportunities to grow with the organization. There is no limit to what you can do here to make an impact. I could not love a company more to work for.

Cons

Only negative I can think of is I wish the company offered more benefits. They seem a little limited compared to other companies.

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Venterra Realty Response
1w
Thank you for taking the time to share your feedback. We are glad to hear about your positive experience and appreciate all you do as part of our team. We remain committed to creating a workplace where team members feel supported, valued, and proud of the work they do.
1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Use to be a lot. Not really anymore compared to other management companies

Cons

Venterra’s culture has shifted to a 'Just a Number' approach. The disconnect is most visible in how they treat on-site staff. Leadership pushes an 'Amazon-style' AI model and expects 24/7 dedication, yet the financial incentives are a shell game. Regular residents often receive better deals through move-in specials (like 8 weeks free) than the employees who actually run the building. Combine that with full-price amenity fees and rent increases that eat up every merit raise, and it’s clear the company no longer values its people. Talent is leaving because the math—and the stress—simply doesn't add up anymore. Leadership thinks we have 'nothing to do' while on-site teams are burning out and working late nights to keep up. Regular residents get better financial deals. A '1-2 months free' concession for a resident often equals or beats the total annual 'discount' given to employees. We pay full price for the 'Smart Bundle' and all amenity fees. They give you a raise and then immediately raise your rent. The money goes right back to the company. Over the last 2 years, the 'people first' vibe is gone, replaced by a cold, replaceable approach and a failed obsession with mimicking Amazon’s AI metrics.

3
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