Changing for the Worst!! - Leasing Venterra Realty Employee Review

2.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive salaries, training, benefits and culture.

Cons

There is a growing disconnect between corporate and their existing properties. Company is continuously cutting the budget for things that made Venterra the great company it used to be. They cut down on small things such as welcome gifts, upgrades, hospitality items for prospects, event budget, employee compensation, etc. It may not seem like a big problem from corporate’s point of view but the residents/prospects/employees are noticing and they are turning their eye elsewhere. The competitors around are investing into their properties. Meanwhile, we are cutting corners on small things and expecting consultants to step in and produce sells based on personalities alone. The thing is, the new leasing process is a step by step routine that leaves little room for personality. It’s all about the sale. You’re also getting tested on how well you follow the steps. See the issue? Lower management is pressured to make due with the budget that they have. It is becoming unrealistic. All of this happens while Venterra buys new property after new property. It is still a good place to work but I am afraid Venterra is heading down a bad path. This company is losing its core values along with some great people.

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Venterra Realty Response
7y
Thank you so much for taking the time to provide your candid thoughts about your experience with us. Although it’s disappointing to read that you feel things have changed for the negative recently, having feedback like yours is critical to our improvement as a company and to maintaining trust and the connection between our onsite teams and the decisions made at the corporate level. While change is inevitable for growth as an organization, we absolutely need to ensure that our policies and procedures match the needs of our employees and residents. Given the content of your feedback we’ve looped in those responsible for making changes to our leasing process to your concerns here so they can be fully considered and actioned, as needed. We remain dedicated to the Core Values that make Venterra a unique and attractive place to live and work and appreciate the opportunity to reflect on them in regards to your comments here. If you have any specific thoughts that you’d be comfortable discussing in further detail, please don’t hesitate to reach out to myself (by phone at 905-717-8264 or by email at rroos@venterraliving.com) or another one of our senior team members to ensure you feel fully heard. Thank you again for providing the review and in advance for any additional information you might be able to provide.

Explore other reviews about Venterra Realty

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company allows for responsibility to make a change. Everyone is extremely pleasant to work with, and leadership allows for opportunities to grow with the organization. There is no limit to what you can do here to make an impact. I could not love a company more to work for.

Cons

Only negative I can think of is I wish the company offered more benefits. They seem a little limited compared to other companies.

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Venterra Realty Response
1w
Thank you for taking the time to share your feedback. We are glad to hear about your positive experience and appreciate all you do as part of our team. We remain committed to creating a workplace where team members feel supported, valued, and proud of the work they do.
1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Use to be a lot. Not really anymore compared to other management companies

Cons

Venterra’s culture has shifted to a 'Just a Number' approach. The disconnect is most visible in how they treat on-site staff. Leadership pushes an 'Amazon-style' AI model and expects 24/7 dedication, yet the financial incentives are a shell game. Regular residents often receive better deals through move-in specials (like 8 weeks free) than the employees who actually run the building. Combine that with full-price amenity fees and rent increases that eat up every merit raise, and it’s clear the company no longer values its people. Talent is leaving because the math—and the stress—simply doesn't add up anymore. Leadership thinks we have 'nothing to do' while on-site teams are burning out and working late nights to keep up. Regular residents get better financial deals. A '1-2 months free' concession for a resident often equals or beats the total annual 'discount' given to employees. We pay full price for the 'Smart Bundle' and all amenity fees. They give you a raise and then immediately raise your rent. The money goes right back to the company. Over the last 2 years, the 'people first' vibe is gone, replaced by a cold, replaceable approach and a failed obsession with mimicking Amazon’s AI metrics.

3
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