You Live & Learn At Venterra - Better Living Manager Venterra Realty Employee Review

3.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

At Venterra, it is better living for residents, it’s appreciated. Residents become family and even with the good and the bad, our hard work is appreciated and residents do love us for it. Celebrations are big with Venterra - birthdays, anniversaries, appreciation days, you’ll never go hungry at a Venterra community. I love that you get a day off for your birthday, reduced rent as an employee that lives on site, great bonuses. My manager was amazing. She cared for her staff and went above and beyond to get all that she could for us as her team. Loved it!

Cons

Residents and prospect safety comes before staff unfortunately. We pretty much have to lay down for whatever they ask for or need. Venterra is all about numbers and getting guest cards done. Those come first and the system comes off as pushy, aggressive and bothersome. Venterra tries to Murrow Chick Fil A’s purpose and mission and that is a fail unfortunately. In the case of my office staff, where our community is in the process of being sold, immediately you’re treated less than. Venterra’s actions towards you completely change. You’re treated like a stepchild before you even depart from the company. It’s so sad. Communication with recruiting is very bad, even when you express your passion to move forward with the company and possibly stay with them. Very fake.

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Venterra Realty Response
4y
We appreciate you taking the time to share the feedback. It’s great to know that you enjoyed our perks and people-first approach to business and that you had a great team leader during your time on the team, but I’m sorry to read about some of the negative takeaways. It’s important that our Core Values are genuinely informing the decisions we make, and that includes prioritizing the experience for each of our team members. Our goal is for all Venterra leaders to take a servant leadership approach by working to have an understanding of their team members’ passions and empowering them to grow as professionals and as individuals, regardless of where they are in their journey with us. It sounds like we fell short of this standard from your perspective, so I’d like an opportunity to connect for a few more insights. If you’re open to a conversation, please reach out to me by phone (905-717-8624) or by email (rroos@venterraliving.com) at your convenience. Thank you again for providing the review here.

Explore other reviews about Venterra Realty

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company allows for responsibility to make a change. Everyone is extremely pleasant to work with, and leadership allows for opportunities to grow with the organization. There is no limit to what you can do here to make an impact. I could not love a company more to work for.

Cons

Only negative I can think of is I wish the company offered more benefits. They seem a little limited compared to other companies.

1
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Venterra Realty Response
3w
Thank you for taking the time to share your feedback. We are glad to hear about your positive experience and appreciate all you do as part of our team. We remain committed to creating a workplace where team members feel supported, valued, and proud of the work they do.
1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Use to be a lot. Not really anymore compared to other management companies

Cons

Venterra’s culture has shifted to a 'Just a Number' approach. The disconnect is most visible in how they treat on-site staff. Leadership pushes an 'Amazon-style' AI model and expects 24/7 dedication, yet the financial incentives are a shell game. Regular residents often receive better deals through move-in specials (like 8 weeks free) than the employees who actually run the building. Combine that with full-price amenity fees and rent increases that eat up every merit raise, and it’s clear the company no longer values its people. Talent is leaving because the math—and the stress—simply doesn't add up anymore. Leadership thinks we have 'nothing to do' while on-site teams are burning out and working late nights to keep up. Regular residents get better financial deals. A '1-2 months free' concession for a resident often equals or beats the total annual 'discount' given to employees. We pay full price for the 'Smart Bundle' and all amenity fees. They give you a raise and then immediately raise your rent. The money goes right back to the company. Over the last 2 years, the 'people first' vibe is gone, replaced by a cold, replaceable approach and a failed obsession with mimicking Amazon’s AI metrics.

4
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