Awful!!! - Sales Associate Vera Bradley Employee Review

1.0
Feb 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Starting pay is 11.50 which I think is great for people who have never worked.

Cons

The company is going downhill. Working with minimal hours, only two people in the store half the day. The associate always has to do the work by themselves, while the managers always sit in the back "checking their emails". They want you to be on the customer's back at all times. You get yelled at if you don't ask for the customers full name, home address, birthday, email, phone number. The store always has to be neat, no straps out of place at any point in time. Bags must be aligned perfectly, stuffed perfectly, and no tags showing whatsoever. The core value is literally being "fussy". When you clock in, they quiz you on things ie., "a customer walks in looking for a bag with these specifics, what do you show her and what can you add on so that our sales can go higher?" If you answer incorrectly, they correct you in a very condescending way. They don't care if you're vegan and don't want to be involved with the leather bags. Because apparently as long as money is coming in, who cares about people's ethical views on animal welfare... You also have to be standing at all times. You are not allowed to sit, lean on any furniture whatsoever unless it's on your break. 15 minutes for less than 6 hours and 30 minutes for 6+ hours. Get ready for the leg cramping after 8 hours straight of being on your feet.

Explore other reviews about Vera Bradley

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good employee discount of excellent product -Competitions set on all levels of the field to strive in -Extremely great comradery amongst each other with respect for one another (you are not just a number or a location - you are a person) with healthy communications between the fields -We serve a vast and wonderful clientele to market/sell too- -Although the rebrand was not the success some thought it would be, VB is getting back to where she once was and that is amazing! -Diversity holiday time -There is a general concern for both success, respect and diversity

Cons

-Setbacks on for tools/communication engines that lead to some confusion task management -Store closers vs proactive store relocations -Logistical inventory issues -Shopper surveys closed down (previous management choice) -There is little opportunity for internal promotions for career growth

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule Generous vacation time Flexibility with schedule

Cons

Private equity mindset of new leaders has sucked the life out of what used to be a great place to work. Talented and knowledgeable staff were all forced out or saw the writing on the wall and headed for greener pastures. While the Jackie regime was inept and refused to listen to subject matter experts, the Ian and Marty tandem may be even worse. They seem dead set on draining any bit of cost out of the company in the hopes of a private equity takeover. Their creative bookkeeping is highly questionable and borderline unethical, as is the treatment of legacy employees.

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