Three words: Third Party Retailer - Retail Store Manager Verge Mobile Employee Review

2.0
May 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Generally good business ethics. Mediocre benefits. Generally abide by state and federal guidelines with maybe a small step above minimum requirements.

Cons

Their commitment to their code of ethics is laughable. They do attempt to provide benefits but have proven it is just a cheap way to say they offer certain leave options. Have zero remorse for loss of wages. They goal to a ridiculous standard with lowering YOY traffic and revenue (plan pricing has been reduced, thus reducing profits in lower traffic environments). They do not respond to multitudes of misconduct complaints. Reward fraudulent behaviors with promotions. Do not reward hard work and dedication. Very little respect for personal time, expect calls during vacations, weekends, and more. Does not yet practice what is preached. Go through leaps and bounds to create an illusion of trust and support for frontline teams without providing action to back that illusion up with facts.

Explore other reviews about Verge Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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