Good place to work if you have strong sales ability/experience. - Mobile Expert Key Holder Verge Mobile Employee Review

3.0
Jun 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay for the amount of work you're actually doing. Flexible hours for the most part if you aren't going through staff shortages and a pandemic. Solid commission structure that doesn't really change all that much unless they introduce a new product or service. (Or pandemic commission structure response.)

Cons

Upper management Minimal room to grow Low traffic stores are very hit or miss depending on your customer base, your sales may not reflect your skills if you have a particularly slow month because you will have to meet your goals even when customers aren't coming in/buying anything. *Beware T-Mobile Tuesdays!* (People will try to pull a fast one and get free stuff they already have because you may have forgotten to check their redemptions since the store will most likely be busier than usual.)

Explore other reviews about Verge Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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