Store MANAGER - Retail Store Manager Verge Mobile Employee Review

2.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of money to be made in commission, let me tell you. The job can can be great at times. Mind your own business and put in the work and you will make money but remember, you’re in a district and on a team.

Cons

When you have peers in that district with poor work ethic it will eat your team alive. The company will let these individuals feed off you until there’s nothing left. The district will always pull from the biggest piece of the pie. This is an extremely stressful job if you cannot manage time or keep your cool. The hourly rate is not great. You will have no life outside T-Mobile.

Explore other reviews about Verge Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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