worst job ive had - Retail Sales Associate Verge Mobile Employee Review

2.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- most of the customers are really kind, you just need lots of compassion.

Cons

- if u are neurodivergent or a minority of ANY kind, especially if you're a woman this is not the place to work. in my time here i was faced with ableism, racism, homophobia, and transphobia. my coworkers would try and set me up with men, despite knowing i was gay, they called me a racial term, they made fun of my mental health issues, would deadname me, and were extremely misogynistic towards me despite me not identifying as a woman. i reported most of this to hr and nothing was done. if you are a minority looking for a safe place to work, this is Not it. - alot of disabled customers come in and most of them are made fun of by sales reps - if you let a customer walk out without making a sale, even if they had to leave because they had things to do, you will be talked down to. and yelled at - you will Constantly be belittled and then be made fun of if you ask for them to stop. - if you decide to leave this job they WILL talk about you for months afterwards. and it WONT be in a nice way.

Explore other reviews about Verge Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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