Pros
-Coworkers in my department (Cleveland) are top-notch. There are a few people that make the day needlessly difficult, but you'll have that everywhere. -Free lunches on occasion. -Managers are friendly but with a caveat that you need to stay on their good side. -Decent pay (speaking from a non-court reporting position), benefits (medical/vision/dental, 401k employer contributions, HSA with employer contributions) are better than most places I've worked in the last 10 years. COVID-related Pros -Working from home full-time. -Flexible schedule. -Company initiatives to keep employees engaged and in contact with each other while WFH (contests, online "summer camp", etc.)
Cons
-Pulled this from another review because it's spot on: "Contradictory and halting directives are given to lower level employees by disengaged and unimaginative managers, who actually openly state that revenue is their only concern." -Abhorrent "training" and my work station took nearly the entire first week to set up, so I sat around reading PDF policies and procedures that I later found out were either grossly outdated or not even relevant to the work I would be doing. -Good workers are sometimes fired for no reason other than management being offended or intimidated by employees who ask relevant questions. -Too many acquisitions too quickly and very poorly integrated.