No structured training, management not professional - Customer Service Professional I Veritiv Employee Review

2.0
Mar 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits not terrible for that area

Cons

Too much office politics, managers don't conduct day to day professionally. It's more like working with unruly children.

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Veritiv Response
7y
Thank you for providing your perspective. Our Customer Service team is focused on providing a best in class customer experience, supported by our Veritiv Values. Our new employee training includes three weeks’ worth of classroom and hands-on training. We are working toward continuous improvements in our training programs through employee feedback and technology.

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