My least favorite employment encounter - MTS1 Verizon Employee Review

1.0
Jul 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits as an employee are good. Offers educational reimbursement as well as several online educational opportunities. Work from home is a possibility.

Cons

Very stressful and thankless position. Often expected to provide support for proprietary systems and software with no prior exposure to them. Not a fan of surprise overtime when you're already working a 10 hour shift with a half hour lunch.

Explore other reviews about Verizon

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, good work environment

Cons

Retail hours, weekends, and holidays

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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