Solutions Specialist - Solutions Specialist Verizon Employee Review

4.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The team in the store is awesome to work with.

Cons

Sales goals are constantly growing. Commission gets harder and harder to achieve. Commission based sales force the reps to push products onto customers and rush them out of the store or risk losing money. NPS Survey is nonsense, company takes credit for perfect scores and blames individual reps for low scores.

Explore other reviews about Verizon

5.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the company. Great culture. Flexible work balance life.

Cons

Went from remote to in-office 3 days a week.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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