Good luck being micromanaged and stressed. - Coordinator BGCO Verizon Employee Review

1.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great pay.

Cons

If you get the later shift you cannot use the gym or cafe unless you go before work. Parking is awful for later shifts so if you dont dress warm you are in for a crap time walking 5 mins to your car. Good luck finding a manager for escalations. Very angry customers usually at previous reps mistakes . Stress stress stress. Micromanagement for stats. You get stuck with bad surveys if your boss decides so ; even if the customer said was for someone else. Career advancement felt like was based on popularity contest.

Explore other reviews about Verizon

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Verizon is a very good company

Cons

Verizon is very slow in execution

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All