Inside Verizon corporate retail from a long term employee. - Retail Specialist Verizon Employee Review

1.0
May 7, 2022
Recommend
CEO approval
Business Outlook

Pros

I would say the pay, but after 10 years and having less earning potential than when I started, not much.

Cons

-No communication medium between execs and frontline -Decreasing pay potential YoY -Poor work life balance -Goals that don’t align with pay structure -Low staffing leading to burnout -Team commission which leaves your coworkers partially responsible for your paycheck -No positive reinforcement -Daily negative reinforcement -Attempted intimidation by mid level mgmt -Depreciating benefits -Overly intense union busting techniques

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Verizon Response
4y
At Verizon, we believe integrity is at the core of who we are. We are committed to do the right thing and follow sound business practices. We keep our commitments to each other and our customers, and we go to great lengths in order to promote a culture of respect and trust. All employees who experience behavior inconsistent with our policies are encouraged to immediately report the behavior to their supervisor (if appropriate), HR, the Ethics Office, or using our anonymous compliance line.

Explore other reviews about Verizon

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

* work from home to upsell phone products and services * great work life balance with generous PTO time off * professional leadership and very accommodating on things like religious observances * great room for growth * great sales incentives

Cons

Just the scare of getting laid off

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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