Terrible company. Do not work here. - PACT Representative Verizon Employee Review

1.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are decent but getting worse as years go by.

Cons

Schedules are tenure-only based Supervisors are overloaded with too many reps and support is very lacking Operating systems are constantly having issues and the company makes no attempt to improve them. They take advantage of reps who want to progress their careers by only giving them “interim roles” and ultimately no permanent promotion. They raised the minimum wage for new employees but gave no cost of living raise to current employees. They have outsourced many, many departments but do not train the vendor employees properly or pay them a sufficient amount.

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Verizon Response
4y
Hi, thank you for sharing your review with us. We appreciate you taking the time to write your genuine feedback, and use your insights to further improve.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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