Pros
Outstanding benefits, decent pay, agile company, and typically thoughtful moves made with employees in mind
Cons
As a Senior Manager, you are asked to work 3 Saturdays, 2 Sundays, and to coach up/out poor sales people by using methods that will get you in trouble and leadership will deny telling you these things. Prepare to be hounded on your days off, asked to be on pointless rally calls when you should be getting your store ready to be open, and be prepared to use shady tactics to avoid tripping the wrong banner which looks bad on reporting. Don’t get me started on the absolute sh-show that is customer service, you are essentially defending yourself from customer service mistakes on a regular basis because these 3rd party workers do not care about customer service experience just as Verizon does not ultimately care about it.