Noxious Management, Used to be a great place to work - Anonymous Vertex Employee Review

1.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

First would like to point out that I enjoyed my job here at Vertex but had to resigned due to various reasons below. Competitive salary, Work from home are the only positives with the company.

Cons

Despite the company's public emphasis on diversity, inclusion, and internal promotion from within, it appears that my manager may not have received the memo. Favoritism and nepotism seem prevalent, with contractors receiving preferential treatment over full-time employees. They are hired and promoted ahead of long-standing Vertex employees, even having the privilege of choosing their work shifts before more experienced full-time employees. Despite management offering apologies and assurances of improvement, promises often go unfulfilled. It's extremely important to exercise caution when providing feedback through company surveys, as there may be potential for retaliation from managers when expressing concerns about direct report managers, supervisors or even directors. There seems to be an armchair manager advancing in the Vertex corporate hierarchy at the expense of colleagues, subordinates, and the overall team, displaying typical corporate power-trip behavior while moving up the ranks faster then usual at this company. This does make you wonder how is this possible? hummm?

Explore other reviews about Vertex

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work culture, and fruitful work

Cons

- Random Layoffs, and slow bureaucracy

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely was the only benefit I experienced.

Cons

After 18 years as a Vertex employee, my one take away after being laid off is that Vertex always was a reactionary company. Rarely ever was a corporate strategy proactive based upon solid market research. Vertex executives were always chasing the "shiny object", which on several occasions were the subject matter of the latest Geoffrey Moore book. I also observed on many occasions a lack of longterm commitment to any established strategy. Almost as if the company had an Attention Deficent Disorder. Think about it - here is a company that arguably was first to market with a product (automated corporate tax software), with an attractive annuity revenue model (recurring fees for update tax data), great opportunities for cross-sales to existing customers, yet never came close to breaking the billion dollar sales barrier. In fact, the company has remained virtually stagnant in terms of total customer companies for decades. Lastly, the company is simply much too woke for my liking.

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