Pros
The people. ViaQuest seems to get lucky in hiring effective people who really care about their clients, coworkers, programs and work.
Cons
The only company I know that lists "profit" as part of its vision. This is especially egregious considering ViaQuest bills the government to provide services for mental health and developmentally disabled individuals. Their products are questionable and usually ill-conceived - they'll pitch anything they think will make money regardless of reality, timelines or being able to deliver. Their processes are draconian and byzantine - some policies and practices remain unchanged from before the company's inception in 2006 despite a vastly changed industry. The upper echelon of management remains securely removed from the rest of the company business lines. The owner is fanatical about company culture and sees it as a silver bullet to cure all ills, to the detriment of actually operating the business. Although the CEO preaches leadership, ownership and responsibility, the actual culture promotes political brinkmanship, pass through responsibility, and shameless self aggrandizing.
