You'll regret it. - Program Director ViaQuest Employee Review

1.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Getting to work with such an amazing group of clientele is what gets me up and out the door in the morning.

Cons

You can kiss your personal life goodbye if you take a position with ViaQuest. Absolutely no work/life balance whatsoever, and while management will act like they care and understand if you speak to them face to face, they'll quit responding to calls and texts at 4:59pm even though you'll be putting out fires until midnight just to be back at the office by 8am. Get ready for stressful executive decisions as well because you will have no back up from your "team" or management. On the off chance you didn't have to cover a shift and did make it into the office, the environment is hostile and while everyone including HR is aware nothing is done when concerns among coworkers are brought up. Depending on how close you get with the HR ladies in the office is how long you can project to keep your position and if you'll ever be written up or not even when you're blantantly disrespectful to your peers or don't do your job. You better hope you're picked as one of the favorites or you can expect to be fired on any given Friday. I've watched it happen, especially recently, at least a dozen times to some of the hardest workers. The CEO and upper management will invest tens of thousands of dollars in the annual conference aka booze fest but have made cutbacks such as no more coffeemaker or water coolers in the offices unless, of course, it's their office. Do yourself a favor and avoid this company at any cost unless you feel like sucking up to get a promotion you didn't earn and never get a raise in the years that you've been there. For as many times as I've heard about ViaQuest's "amazing" work culture in the years that I've been here I've never seen them practice what they preach.

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ViaQuest Response
8y
This is a difficult post to respond to because there is absolutely no truth to the items presented. I'm wondering if things are really as bad as this individual is indicating then why are they still with the company. I appreciate all of our employees and I am extremely thankful for their continuous commitment, dedication, and passion to serve so many in need

Explore other reviews about ViaQuest

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

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ViaQuest Response
11mo
Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!
2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get your foot in the door for almost any position. There were some really great coworkers who made it bearable

Cons

The culture is just terrible. Most people in the company are working significantly more than is healthy and are being underpaid/under appreciated. It’s almost impossible to get time off without feeling like you’re leaving extra work for coworkers and/or management is guilting you. Middle management passes down commands from higher ups without being willing to hear out their staff or advocate for them. There is a very clear disconnect between the DPSs, TBS Specialists, other field staff, and anyone working in management. Your manager makes or breaks your experience and upper management won’t reprimand or make changes when a bad manager chases staff away. High turnover makes it really difficult to feel connected to the community and it’s really easy to feel like your voice is not being heard. There are so many concerning stories about our clients that get passed around, and a lot of them get chalked up to “it’s the field”. I would never recommend anyone I know to work for this company or receive their services.

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