Does ViaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, ViaQuest employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ViaQuest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ViaQuest?

42% of ViaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ViaQuest 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ViaQuest?

Direct Support Professional (DSP) (26) , Program Manager (13) , TBS Specialist (10) , Case Manager (7) , Registered Nurse (7) , Program Director (6) , DSP (5) , HR Coordinator (3) , Licensed Practical Nurse (LPN) (3) , Manager (3) , Medical Social Worker (3) , Nurse (3) , Operations Manager (3) , RN Case Manager (3) , Therapeutic Behavioral Specialist (3)

What are the pros of working at ViaQuest according to real employee reviews?

"they seem to have decent pay" ((in 17 reviews)); "Good people to work with" ((in 10 reviews)); "Usually flexible schedules" ((in 9 reviews)); "Staff genuinely cares about the patients we serve." ((in 6 reviews)); "Helpful staff, love the clients, flexible schedule" ((in 6 reviews))

What are the cons of working at ViaQuest according to real employee reviews?

"Poor management and very unorganized" ((in 16 reviews)); "The long days and mandatory events led to no work life balance." ((in 10 reviews)); "Upper management and executive level management is an absolute disaster." ((in 8 reviews)); "Training is lacking in certain areas." ((in 7 reviews)); "They do not give raises." ((in 6 reviews))

What are the top reviewed ViaQuest locations?

Dublin , Columbus , Cincinnati , Akron , Pittsburgh , Cleveland , Dayton , Youngstown , Indianapolis , Muncie , Independence , Mansfield , Middletown , Marysville , Newark , Reynoldsburg , Bowling Green , Ohio City , Monongahela , Somerset , Linton , West Lafayette , Twinsburg , Ashtabula , Cambridge , Chillicothe , Westerville , Vandalia , Mount Vernon , Perrysburg

ViaQuest reviews

RN Hospice - RN On Call ViaQuest Employee Review

5.0

Jan 21, 2018

Rn on call

Recommend

CEO approval

Business Outlook

Pros

There have been very positive changes within the management team. I feel very fortunate to work for this company. I can honestly say I feel valued and appreciated. For the reviews that list salary or work life balance as a con: I actually had a pay increase coming to this company from my prior employer and I do believe the pay is competitive. Also this is hospice. We operate 24 hours a day, 7 days a week. There will always be work to do and people to care for. I didn't become a hospice nurse expecting to work Monday through Friday 8 hours a day. Work life balance is important and I feel Viaquest Hospice strives to make that a priority for employees BUT you can't work for any hospice organization and then be surprised that holidays and weekends need covered. It's just not the way hospice works. This job isn't for everyone. You have to be flexible and understanding of last minute schedule changes. It seems like whenever there is any employee turn over the bad reviews pour in. I would urge people to read these reviews carefully and you can see who is honestly trying to say pros and cons and who is just being vindictive.

Cons

I cover a pretty large territory which is to be expected but I do think we could possibly align the territories a little better. It's not the traveling that I mind, I just hate when I'm far away from someone who needs me.

ViaQuest Response

8y

Thank you so much for your post. We are so lucky to have dedicated and passionate employees like you who understand the demands of a great service like hospice. Thank you for everything you do for the people we serve and the company!

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5.0

Jul 16, 2025

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

ViaQuest Response

11mo

Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!

2.0

May 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get your foot in the door for almost any position. There were some really great coworkers who made it bearable

Cons

The culture is just terrible. Most people in the company are working significantly more than is healthy and are being underpaid/under appreciated. It’s almost impossible to get time off without feeling like you’re leaving extra work for coworkers and/or management is guilting you. Middle management passes down commands from higher ups without being willing to hear out their staff or advocate for them. There is a very clear disconnect between the DPSs, TBS Specialists, other field staff, and anyone working in management. Your manager makes or breaks your experience and upper management won’t reprimand or make changes when a bad manager chases staff away. High turnover makes it really difficult to feel connected to the community and it’s really easy to feel like your voice is not being heard. There are so many concerning stories about our clients that get passed around, and a lot of them get chalked up to “it’s the field”. I would never recommend anyone I know to work for this company or receive their services.

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RN Hospice - RN On Call ViaQuest Employee Review

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