Does ViaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, ViaQuest employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ViaQuest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ViaQuest?

42% of ViaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ViaQuest 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ViaQuest?

Direct Support Professional (DSP) (26) , Program Manager (13) , TBS Specialist (10) , Case Manager (7) , Registered Nurse (7) , Program Director (6) , DSP (5) , HR Coordinator (3) , Licensed Practical Nurse (LPN) (3) , Manager (3) , Medical Social Worker (3) , Nurse (3) , Operations Manager (3) , RN Case Manager (3) , Therapeutic Behavioral Specialist (3)

What are the pros of working at ViaQuest according to real employee reviews?

"they seem to have decent pay" ((in 17 reviews)); "Good people to work with" ((in 10 reviews)); "Usually flexible schedules" ((in 9 reviews)); "Staff genuinely cares about the patients we serve." ((in 6 reviews)); "Helpful staff, love the clients, flexible schedule" ((in 6 reviews))

What are the cons of working at ViaQuest according to real employee reviews?

"Poor management and very unorganized" ((in 16 reviews)); "The long days and mandatory events led to no work life balance." ((in 10 reviews)); "Upper management and executive level management is an absolute disaster." ((in 8 reviews)); "Training is lacking in certain areas." ((in 7 reviews)); "They do not give raises." ((in 6 reviews))

What are the top reviewed ViaQuest locations?

Dublin , Columbus , Cincinnati , Akron , Pittsburgh , Cleveland , Dayton , Youngstown , Indianapolis , Muncie , Independence , Mansfield , Middletown , Marysville , Newark , Reynoldsburg , Bowling Green , Ohio City , Monongahela , Somerset , Linton , West Lafayette , Twinsburg , Ashtabula , Cambridge , Chillicothe , Westerville , Vandalia , Mount Vernon , Perrysburg

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ViaQuest

ViaQuest reviews

Program Manager - Program Manager ViaQuest Employee Review

1.0

Apr 16, 2018

Program manager

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule at times. Working with DD individuals is always great! Loved caring for people.

Cons

Horrible overtime, mismanagement of direct care staff. Too much for Program Managers to do. Scheduling direct care staff, payroll, and covering shifts for people while trying to be state compliant, and being responible for care plans and follow through. Too much to do. Poor communication between management and directors. Training is all over the state on OH and no compensation. No real support from inside. The owner is an arrogant man who is more concerned about the way he dresses vs the way his clients are treated.

ViaQuest Response

We do have issues with overtime due to the shortage of direct support professionals that is affecting providers nationwide. We have worked diligently to take certain functions away from Program Managers so they can spend more time in the homes of the individuals we serve, which has been met with overwhelming gratitude and success. Our leadership team has done an incredible job listening to our teams and direct support professionals, while making operational changes to improve the lives of everyone we serve. I hope your next position brings you the happiness you are looking for.

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5.0

Jul 16, 2025

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

ViaQuest Response

11mo

Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!

2.0

Jul 21, 2026

Operations director

Recommend

CEO approval

Business Outlook

Pros

The clients That's all I can think of

Cons

Feels like all of the different programs are pitted against each other Upper management shows great favoritism to certain centers making it difficult to effectively do your job. Toxic people in upper management positions Insurance for a family of 3 was $1000 a month.

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Jobs at ViaQuest

Developmental Disabilities Program Manager (Residential Services)

Developmental Disabilities Residential Program Manager

Residential Disabilities Program Manager

Developmental Disabilities Day Program Manager

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