Does ViaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, ViaQuest employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ViaQuest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ViaQuest?

42% of ViaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ViaQuest 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ViaQuest?

Direct Support Professional (DSP) (26) , Program Manager (13) , TBS Specialist (10) , Case Manager (7) , Registered Nurse (7) , Program Director (6) , DSP (5) , HR Coordinator (3) , Licensed Practical Nurse (LPN) (3) , Manager (3) , Medical Social Worker (3) , Nurse (3) , Operations Manager (3) , RN Case Manager (3) , Therapeutic Behavioral Specialist (3)

What are the pros of working at ViaQuest according to real employee reviews?

"they seem to have decent pay" ((in 17 reviews)); "Good people to work with" ((in 10 reviews)); "Usually flexible schedules" ((in 9 reviews)); "Staff genuinely cares about the patients we serve." ((in 6 reviews)); "Helpful staff, love the clients, flexible schedule" ((in 6 reviews))

What are the cons of working at ViaQuest according to real employee reviews?

"Poor management and very unorganized" ((in 16 reviews)); "The long days and mandatory events led to no work life balance." ((in 10 reviews)); "Upper management and executive level management is an absolute disaster." ((in 8 reviews)); "Training is lacking in certain areas." ((in 7 reviews)); "They do not give raises." ((in 6 reviews))

What are the top reviewed ViaQuest locations?

Dublin , Columbus , Cincinnati , Akron , Pittsburgh , Cleveland , Dayton , Youngstown , Indianapolis , Muncie , Independence , Mansfield , Middletown , Marysville , Newark , Reynoldsburg , Bowling Green , Ohio City , Monongahela , Somerset , Linton , West Lafayette , Twinsburg , Ashtabula , Cambridge , Chillicothe , Westerville , Vandalia , Mount Vernon , Perrysburg

ViaQuest reviews

Anonymous - Anonymous employee ViaQuest Employee Review

4.0

Nov 7, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, I love the clients, great company culture.

Cons

People whom the company believes performs well and has seniority at the company should be able to qualify for a raise. I hate that raises are not given regularly and that bonuses are a supplement to a raise. I understand that sometimes a raise is not always feasible, but some type of raise should be given to hard working employees.

ViaQuest Response

7y

Thank you for your post, I really appreciate your thoughts. I would love to be able to give raises more regularly. Unfortunately, we are reimbursed 100% by the government and have not had rate increase in years. Most providers had to go to the model solely to stay in business. Our trade associations are getting more aggressive to seek rate increases so we can compensate people for the incredible work they do. It is a sad state of affairs when our hard working employees cannot be recognized for their great work when competitors in other industries can simply raise their prices to account for raises. I can assure you I am fighting as hard as I can to get our legislature to reimburse us adequately. Thank you again for your post

Explore other reviews about ViaQuest

5.0

Jul 16, 2025

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

ViaQuest Response

11mo

Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!

2.0

May 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get your foot in the door for almost any position. There were some really great coworkers who made it bearable

Cons

The culture is just terrible. Most people in the company are working significantly more than is healthy and are being underpaid/under appreciated. It’s almost impossible to get time off without feeling like you’re leaving extra work for coworkers and/or management is guilting you. Middle management passes down commands from higher ups without being willing to hear out their staff or advocate for them. There is a very clear disconnect between the DPSs, TBS Specialists, other field staff, and anyone working in management. Your manager makes or breaks your experience and upper management won’t reprimand or make changes when a bad manager chases staff away. High turnover makes it really difficult to feel connected to the community and it’s really easy to feel like your voice is not being heard. There are so many concerning stories about our clients that get passed around, and a lot of them get chalked up to “it’s the field”. I would never recommend anyone I know to work for this company or receive their services.

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ViaQuest

Anonymous - Anonymous employee ViaQuest Employee Review

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