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      Upper management bullies, unmanagable caseloads, understaffed programs - Employment Training Specialist Viability Employee Review

      1.0
      Feb 11, 2020
      Employment training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients are excellent and it feels great to make an impact in their lives.

      Cons

      Almost constantly understaffed due to call-outs and employee burn-out. The Holyoke office was never up to health and safety code. If you try to bring up concerns to upper management they bully you into keeping quiet instead of making needed changes.

      Explore other reviews about Viability

      5.0
      Jun 3, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making a difference in clients lives

      Cons

      Only one person can take the day off

      1.0
      Jul 3, 2026
      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well compared to jobs of similar nature. Human Resources has zero idea what they’re doing so it’s really difficult to get fired.

      Cons

      They nickel and dime employees. The length is takes you to get to your office is very important. Even though you have to drive for your job, you don’t start earning mileage until you’ve reached your commute. So if you live 25 miles from the office you start to see mileage after you’ve driven 50 miles. They went up in mileage so I assume this was a way to reclaim that.

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