Great mission, brilliant people, quality product, extremely poor hiring and training process due to rapid growth - Registered Dietitian Vida Health Employee Review

2.0
Sep 12, 2020
Recommend
CEO approval
Business Outlook

Pros

They have created a fantastic digital coaching program for people with chronic conditions and hire exceptionally talented and skilled people who are passionate about helping people

Cons

They are growing so fast that there are serious management problems and HR problems. The hiring and training processes are horrendous which are leading to rapid turnover, and the front line managers are overwhelmed and overworked due to lack of adequate support and poor training

avatar
Vida Health Response
5y
Thank you for this comment. You are spot on in your feedback that with our rapid growth we are in the painful growth phase that comes with rapid scale. In the last few months, many of our old processes (that worked when we were small) are breaking now and that can make things difficult. This year we've invested in a tool to centralize and simplify all of our training, hired an entire team to support our providers onboarding and learning, and we’ve begun hosting regular manager training to ensure our managers are supported in their work. There is still much work to be done and we are committed to listening to the feedback to make Vida great not only for its clinical outcomes but for being a great place to work.

Explore other reviews about Vida Health

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong support from leads; able to bill in full for no shows; independent, contract work; clients can be motivated and wonderful

Cons

very silo'd and not a lot of collaboration with other RDs; inconsistent pay due to inconsistent hours

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits and they provide you with equipment. It's a startup so there is definitely room to grow, my supervisor had only been with the company for 2 years! It was great being part of such a community driven to help people. I liked working in the startup environment, from marketing professionals, to MDs we all could give eachother tips, encouragement, and support in a slack channel. It was great to experience the company like a community, in my last job we could only speak within our bubble of teams.

Cons

The training process was very difficult because they don't send you equipment until after you complete training. I had to download a whole CRM system on my 6 year old Mac Sequoia and my computer has never recovered. Also there can be a lot of misinformation, you'll be told one process by someone and then be critiqued by someone else that it was incorrect, needless to say sometimes instructions were not very clear. I think it would help if they extended their training beyond 1 week. I do want to specify that the person in charge of the trainees is great and very diligent, the issue is with company policy and not an indvidual.

See reviews by: Helpful|Rating|Date|All