Great company but terrible HR - Remote Health Coach Vida Health Employee Review

2.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

A plethora of training. Good communication among co-workers. Friendly staff.

Cons

Human resources guaranteed 20 hours a week and once I started said they made a mistake. I had to get clients on my own through their system. I turned down a contract position for this job and they left me high and dry,

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Vida Health Response
5y
We’re really sorry to hear that you had such a frustrating experience as a contract provider at Vida. As with any appointment-based business, it can take time to build a load of members that gets you to the full 20 hours. While we do our best to advise our providers on ways to quickly open availability to activate new members, some schedules don’t seem to work with the hours our members request for appointments. We are committed to working on our hiring and onboarding processes so that this is experienced by fewer people and we will make sure to share this feedback with the recruiting team and the Health Coaching leads so that we can mitigate this experience by others in the future.

Explore other reviews about Vida Health

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong support from leads; able to bill in full for no shows; independent, contract work; clients can be motivated and wonderful

Cons

very silo'd and not a lot of collaboration with other RDs; inconsistent pay due to inconsistent hours

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits and they provide you with equipment. It's a startup so there is definitely room to grow, my supervisor had only been with the company for 2 years! It was great being part of such a community driven to help people. I liked working in the startup environment, from marketing professionals, to MDs we all could give eachother tips, encouragement, and support in a slack channel. It was great to experience the company like a community, in my last job we could only speak within our bubble of teams.

Cons

The training process was very difficult because they don't send you equipment until after you complete training. I had to download a whole CRM system on my 6 year old Mac Sequoia and my computer has never recovered. Also there can be a lot of misinformation, you'll be told one process by someone and then be critiqued by someone else that it was incorrect, needless to say sometimes instructions were not very clear. I think it would help if they extended their training beyond 1 week. I do want to specify that the person in charge of the trainees is great and very diligent, the issue is with company policy and not an indvidual.

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