narcissistic vipers - Customer/Client Facing Role Vida Health Employee Review

1.0
Jan 29, 2022
Recommend
CEO approval
Business Outlook

Pros

I am struggling with this section...on one hand, I've benefited from staying here since having institutional knowledge has allowed me to thrive and even gotten promoted because of it. I also love the working team at Vida since I feel like trauma-bonding is a great way to start relationships. On the other, I've admittedly gotten ahead by way of stepping on others, throwing away my values, and even telling myself that my work means something. Vida has made me resilient in the worst way possible.

Cons

Our team has no real HR to talk to and our historical track record of trying to instill some type of HR has not worked. Our team is also really angry and they've been angry for a long time. I've heard rumors (which I have no reason to not believe) about nepotism and blind loyalty, and many of our all hands and meetings make many of the team members, including myself, feel uneasy. On most days, I walk away from them appalled that we're getting "wins", since I can't imagine the things we're claiming with such zeal and conviction. I've witnessed many team members (peers and upper management) be unnecessarily cruel and aggressive in meetings. I am beginning to think that the generous promotions are only divvied out to get people to stay, which incite power trips. Instead of promoting those who threaten to quit, we should be focused on creating a real team structure with real management levels. I see that we're trying to do it on paper, it's just not a tangible thing yet. Before I joined Vida, I spoke to many alumni who have left Vida either quickly or after several years and they all seem deeply traumatized by their experiences here. And even then, I chose to ignore those red flags and join because the prospect of a fancy title and pay swayed me. I have never regretted anything more in my life. I've lost a sense of the things I believe in and my sense of self.

Explore other reviews about Vida Health

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong support from leads; able to bill in full for no shows; independent, contract work; clients can be motivated and wonderful

Cons

very silo'd and not a lot of collaboration with other RDs; inconsistent pay due to inconsistent hours

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits and they provide you with equipment. It's a startup so there is definitely room to grow, my supervisor had only been with the company for 2 years! It was great being part of such a community driven to help people. I liked working in the startup environment, from marketing professionals, to MDs we all could give eachother tips, encouragement, and support in a slack channel. It was great to experience the company like a community, in my last job we could only speak within our bubble of teams.

Cons

The training process was very difficult because they don't send you equipment until after you complete training. I had to download a whole CRM system on my 6 year old Mac Sequoia and my computer has never recovered. Also there can be a lot of misinformation, you'll be told one process by someone and then be critiqued by someone else that it was incorrect, needless to say sometimes instructions were not very clear. I think it would help if they extended their training beyond 1 week. I do want to specify that the person in charge of the trainees is great and very diligent, the issue is with company policy and not an indvidual.

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