Not what it seems or what leadership tells you it is - Virtual Health Coach Vida Health Employee Review

1.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Previously there had been flexibility, but that is getting to be less. Full time opportunity

Cons

*A third round of layoffs leaving the bare minimum of providers. *Back and forth about what the expectations are for a full time employee *Being told providers will need to be more efficient, but not providing the support needed *Only being paid for time that you speak to members and a very few meetings. Your time is not valuable so even if you are available for members, you may not get paid for that time. *For a health company, they do not value the mental and physical health of their employees. Minimal PTO and sick time, 5 floating holidays per year, you can't work on holidays without permission-you don't get paid if you don't take a floating holiday that the salaried employees don't work. You can't work more than 8 hours a day, but to actually log that many hours, you have to be available more than that. *Very strict with how you can coach. *lack of transparency from upper management *If you are seeing positive reviews, those are likely from upper management to round out the numbers. *no pay raises for 2 years *many benefits taken away

Explore other reviews about Vida Health

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong support from leads; able to bill in full for no shows; independent, contract work; clients can be motivated and wonderful

Cons

very silo'd and not a lot of collaboration with other RDs; inconsistent pay due to inconsistent hours

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits and they provide you with equipment. It's a startup so there is definitely room to grow, my supervisor had only been with the company for 2 years! It was great being part of such a community driven to help people. I liked working in the startup environment, from marketing professionals, to MDs we all could give eachother tips, encouragement, and support in a slack channel. It was great to experience the company like a community, in my last job we could only speak within our bubble of teams.

Cons

The training process was very difficult because they don't send you equipment until after you complete training. I had to download a whole CRM system on my 6 year old Mac Sequoia and my computer has never recovered. Also there can be a lot of misinformation, you'll be told one process by someone and then be critiqued by someone else that it was incorrect, needless to say sometimes instructions were not very clear. I think it would help if they extended their training beyond 1 week. I do want to specify that the person in charge of the trainees is great and very diligent, the issue is with company policy and not an indvidual.

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