2.0
Feb 18, 2019
Current employee, more than 1 year
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
Great work supporting clients in the community. Supportive when personal things come up in employees lives. Some great teammates.
Cons
Management, especially upper level operations management, is not great. There’s often little transparency regarding things happening behind the scenes. Poor performing staff are often not held accountable, while staff meeting or exceeding performance standards are taken advantage of and pushed to work beyond limitations. Often seems to be due to fears that they will lose poor performing staff and be left understaffed, while in realistic this pushes away good staff and lets the poor performing or even downright lazy staff stick around and provide subpar services to clients.