Avoid working for this company at all cost - Anonymous employee Visiting Angels Employee Review

1.0
Jan 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, I can't say there is anything good about this company.

Cons

Quickly after applying, I received a call about to come in for an interview. Everything was great! During the interview, I was told there was A LOT of individuals needed help in my area. I was thrilled by that, but that was a LIE! My first & only case with this company was 30 mins from my house. I felt like I was pushed to take the client even though I asked for something closer. Getting more clients is like a cat and mouse game. They will call you & if you miss it, you will call them back and it was a never ending cycle. They text you multiple times during the day about clients needing help. Honestly, I found this to be annoying especially when in school. I forgot to mention, if you don't call them back they get very pissed off at you. To put the icing on top of the cake, my friend was also employed at the same company. She was making $3 less than me. When she called asking to pick up clients, she also called and asked if she could talk about her pay. They called her back saying "We don't want people like you working for our company" All she did was ask for a raise after being there for a few years... I'm glad I left and I will never go back.

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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