No Hour, No Pay - Home Caregiver Visiting Angels Employee Review

2.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

The work can be easy some days The hours can be flexible to your schedule

Cons

The pay is terrible. They charge the elderly $25 an hour for care and then the caregiver gets $10 an hour? Where does rest go? To renting a fancy office and paying the administration workers? Because if so the administration should make less. They hardly have enough clients to give hours to all of their employees. And if you want to live off of this job, you're gonna need to get another job. They "cannot guarantee hours" so you could be left with a 4 hour shift a week to pay your bills. Shifts are metered put by a "first come, first served" basis. Meaning they send out an alert for a job via text or their app, then the first person to respond gets it. Even if you've got 10 hours on your schedule and that person could have 30 already.

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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