Ok, but I was expected to do a lot of things that were beyond my scope of practice. - In Home Caregiver Visiting Angels Employee Review

3.0
Dec 29, 2013
Recommend
CEO approval
Business Outlook

Pros

I met some really nice people and they were generally fun to work with. I was able to have a flexible schedule with them while I was trying to figure out what I wanted to do school wise and career wise. They were willing to pay for mileage over 15 miles.

Cons

Management lets a lot of things slide that should be prevented... Even for a company who says they are non-medical, I was expected to administer medications (although they say it wasn't administering, but I know the difference since I administered meds at a facility where it was medical). They managed to get away with not paying overtime and in order to keep clients, they are willing to pay the caregiver less money so they have more business. At one point, I had a client who was at a high care level sneak their 3 week old nephew to stay with them and the caregivers were to take care of both of them. Some of the hardest work nights of my life! When I was first hired they pushed me to work with a man who abused his caregivers and pretended that he didn't know what was going on. The owner of the company often visited him and knew that he did it! In the end, I told them I never wanted to work with him again. And even though he treats his caregivers that way, he is still a client working with young women to care for him!

Explore other reviews about Visiting Angels

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience with Visiting Angels has been very good. The work is very fulfilling and there is a strong sense of community within this organization. We problem solve together and management is very supportive and helpful.

Cons

I have had a very positive experience here. I have worked in the home care industry within a few companies for a very long time and it’s hard work sometimes. What sets Visiting Angels apart is the commitment to its staff, clients and community. This has been especially evident during times of challenge within the industry as a whole such as Covid or unexpected weather events.

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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