At this particular franchise- disorganized, chaotic, unprofessional owner - Client Care Manager Visiting Angels Employee Review

2.0
Mar 25, 2011
Recommend
CEO approval
Business Outlook

Pros

What Visiting Angels does is wonderful- the services they provide are so necessary and valuable.

Cons

Not all Visiting Angels offices are run so poorly- this particular office is 2 years old and really needs someone who is committed to the mission of this company. There was no effective communication from the owner of this agency and policies and procedures changed almost daily.

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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