It has been very dis-organized, so far. - Home Health Care Visiting Angels Employee Review

2.0
Mar 27, 2011
Recommend
CEO approval
Business Outlook

Pros

The BEST reasons (which are MY reasons) to work for Visiting Angels, is the incredible experiences you have helping the elderly. ALL the HUGS, KISSES, & "THANK YOU's" that I receive from my Clients, MAKE MY DAY... EVERY DAY!! I know that my work is helping to make someone else's life easier & nicer ... and often means the difference of an older person being able to stay in their own home, or not!! .... & that MAKES THEIR DAY!!!

Cons

I am not sure exactly what is happening currently, but there are OBVIOUSLY problems in the Office!! I've been told that the lady who does the scheduling, has been off sick ... & is now off, ... on vacation. No one else seems to be able to back her up!! (???) The couple of Office Workers, seem confused, untrained, "don't know how to do the scheduling" ... & appear to be VERY SHORT-STAFFED, etc. etc.!!! There are some SEVERE REAL PROBLEMS?!?!? I am NEW ... so I don't really have any other time(s), etc.to compare to .... but, I HAVE been in the workforce for over 15 years, held management positions, etc. ... & I've never seen any Business/Company so "CONFUSING"!!! I certainly hope this will IMPROVE SOON!!!

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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