Surprising that this is ok with everyone - CNA/IHA Visiting Angels Employee Review

3.0
Dec 24, 2015
Recommend
CEO approval
Business Outlook

Pros

They provide a great service to those individual families looking for their loved ones to remain in the home and be taken care of. I was able to work a lot of hours in between my regular shifts and the clients are just adorable. The staff was very nice and personable when I interviewed and was hired. the Scheduler was very informative and explained the schedules she had available and I was able to choose what I wanted to work. Unlike many companies, they actually called my references and asked about me so it shows that they do their due diligence when hiring.

Cons

I feel the pay should be based on experience, not a flat fee. Though they are non medical, you have others from medical backgrounds working PT and if a situation arises, out of moral obligation as well as legally, we will have to react in such a manner, but you're not being paid for it. I have never seen a company that will make you wait for the convenience of having your check direct deposited in your bank. I have also NEVER heard of a company that will charge you to deposit your check in your account. From a HR prospective, its so much easier to have direct deposit done instead of having everyone break their schedules every other week to come and get money they have already worked for. The most humiliating and shocking situation is the fact that if pay day falls on a holiday, they will hold your check until the NEXT business day...a Monday(which is legal) instead of being thoughtful and caring and pay you the day before like 99% of other companies. It is a huge issue to have to leave your other jobs to come get a paycheck-direct deposit service does not break the bank and then once you can get it, you're paying for it!

Explore other reviews about Visiting Angels

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience with Visiting Angels has been very good. The work is very fulfilling and there is a strong sense of community within this organization. We problem solve together and management is very supportive and helpful.

Cons

I have had a very positive experience here. I have worked in the home care industry within a few companies for a very long time and it’s hard work sometimes. What sets Visiting Angels apart is the commitment to its staff, clients and community. This has been especially evident during times of challenge within the industry as a whole such as Covid or unexpected weather events.

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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