Pros
Most colleagues are great. Smart, skilled, and hard-working. Unfortunately, the original group of passionate editorial, sales, and marketing team has mostly been scared out or fired without reason in favor of the same cookie-cutter types who can deal with the micro-management.
Cons
No one who works here seems to enjoys it anymore. The mood in the Boston office is downright depressing and it doesn't seem much better for the field-based employees. Since the company is owned and operated by one person, nearly all decisions must get past him, so it's impossible to get the necessary resources to make the products, most of which are great, really take-off. Also, if you like working for a morally sound company with solid values, you won't enjoy working here. One "wrong" sideways glance at the President and you no longer have a job.