Pros
Some of the people I work with are nice. It's a very casual dress policy.
Cons
Compensation is not good at all. Moral is very low. Training is a joke. The call center is nothing more than a room with tables lined up with employee's sitting about 2 feet away from the next person. There are no cubicles. There is one bathroom that one person at a time can use in the call center for about 100 people to use. I have worked in customer service for a long time and, by far, Vitacost.com's customers are the rudest people, mainly because management does not care about customers or doing what's right for them. I was promised in my interview that I would get every other weekend off. That didn't happen. I'm now working every weekend. If you use more than 11 min of after call work time for the entire 8 hour shift, you get in trouble. You get 3 min in 8 hours to use the restroom, or once again, you get in trouble.