Great morale, but old-fashioned HR policies - Sales Representative Vital Farms Employee Review

4.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone is pleasant to work with and teamwork seems to be in the blood of this company. People are thoughtfully hired and it shows in the dynamics of the office and within teams. Not an ounce of drama or dysfunction noticeable, and this company is pretty transparent about the company to boot. Vital Farms has a strong culture and commitment to ethical food, which DOES really give you something to believe in on-the-job. There are a couple of okay workplace perks: free Wednesday lunch, free eggs quarterly, and free parking. Basic medical/dental/vision is decent, but not excellent, and there is performance bonus payout for some.

Cons

There are some archaic aspects to Vital Farms...the benefits and PTO accrual. Medical/dental/vision is company-supported, not 100% paid for the employee, which is very old school for Austin so expect to spend a few hundred a month on coverage. If you're not in a managerial position, your PTO accrual is very limited at 4 hours per pay period (1 day per month), and there is no sick leave. Paid holidays are also very limited...Christmas Day only, New Years Day only, Thanksgiving Day only, and you won't be released early around the holidays or given a "freebie" day on NYE or Christmas Eve for example. As cohesive as this company is, these policies inadvertently send the message that employees are not entrusted to manage their time efficiently to get their work done, but must keep to a rigid schedule with little regard for work-life balance.

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Vital Farms Response
6y
Thank you for taking the time to leave a review! We are committed to hiring the right people for the right role on our Crew, and are delighted to hear that this has created a positive and collaborative experience for you. I hope you've left a suggestion on the board for Crew lunches on Wednesday - we love requests! We also appreciate for your candid feedback on our benefits and time off policies. Vital Farms is headquartered in Austin with our production facility, and a large portion of our workforce, in Springfield, MO. In implementing time off and holiday policies, we must balance the need to meet our production quotas with meeting the needs of our Crew. That said, we appreciate the need to continuously review and enhance policies and offerings, and provide more clarity to Crew. Our HR team is making this a priority in 2020. We have new HR Director who will be taking a look at our benefits offerings, benchmarking against the market, and talking with the crew about your needs. If you have specific feedback on our benefits, please reach out directly to the HR team. Stay tuned for updates, and keep the feedback coming!

Explore other reviews about Vital Farms

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent schedule and work life balance

Cons

None at the moment that I can think of

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

On the positive side, you’ll meet a lot of great people throughout the company. The flexible time off is appreciated and helps with work-life balance. The quarterly perks and discounts on company products are also a nice benefit for employees.

Cons

There are several concerns when it comes to leadership and company culture. There seems to be a major disconnect between employees, managers, and higher-level leadership, including some C-level executives. HR often appears to favor underperforming employees instead of holding them accountable, which can be frustrating for strong performers. There is also a noticeable lack of direction, consistency, and accountability among managers across multiple departments. While the company talks a lot about its values, those values do not always seem to apply equally at the Director, VP, and Chief levels. Leadership needs to address these issues and remove ineffective leaders before more hardworking and high-performing employees decide to leave for better opportunities elsewhere. Favoritism also appears to be a significant issue within the company culture. In some cases, underperforming employees or leaders are protected instead of being held accountable, which negatively impacts morale and trust across teams. There also seems to be a pattern of bringing in ineffective leaders from other companies whose management styles do not align with the company’s stated values, further contributing to cultural decline. If leadership wants to retain strong employees and improve the workplace environment, there needs to be a more honest evaluation of performance, accountability, and leadership effectiveness at every level of the organization.

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