I left after the company was bought out - Billing Specialist VitalCaring Group Employee Review

1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Billers are able to work at home. Management is understanding about needing time off for legitimate reasons.

Cons

The executives and managers are mostly in over their heads, a lot of them are not qualified. The health insurance is too expensive to utilize, it costs a fortune to see a doctor. They don't pay well enough to be competitive with other companies. The training is terrible. After the company was bought out, the software changed, and I received a 15-minute training session online with my boss. I had to try to figure everything out through trial and error. It was so frustrating that I left after being with the original company for 10 + years.

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VitalCaring Group Response
2y
Thank you for your feedback.

Explore other reviews about VitalCaring Group

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team members, friendly atmosphere, someone always there or responds in a timely manner when needed. Would I recommend anyone to work for vital caring… absolutely. They make you feel at home.

Cons

I have not seen any cons since my employement here

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VitalCaring Group Response
1mo
Thank you so much for taking the time to share your experience! We are grateful to hear about your tenured time here!
1.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not one positive comment at all

Cons

Company acquisition x2 Chaotic, toxic environment, poor leadership , low morale , unrealistic uncommunicated expectations , nursing staff shortages , 4 nurses left first month there. Orientation, training poor , no preceptor or mentor available even though there was supposed to be one, caseloads too high. EMR cumbersome, first 90 days trial period cant use pto, if they don’t like you or the job you’re doing the will asdss assault you with video calls with middle mgmnt , harass , intimidate , shame you , and will fire you. Would bot recommend as an employer or hospice agency to anyone .

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VitalCaring Group Response
2d
Thank you for sharing your thoughts with us. We appreciate your feedback. We value your opinion and encourage you to reach out to us at (844) 654-1274 to discuss.
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