An Amazing Company with Great People! - Assistant Donor Care Supervisor Vitalant Employee Review

4.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

In my time at Vitalant so far, I've met so many people committed to the mission of doing all we can to help others. Everyone in the company is united in this goal which aids in the feeling of camaraderie. This doesn't just apply to the regular Donor Care Technicians either, the managers and supervisors are also always helping wherever and whenever they can. Whether that be by being available for the staff they oversee, or helping on the "front-lines" so to speak at blood drives. Everyone does commit a lot of time to achieving our goals of collecting enough blood to cover the needs of the public, but we do get compensated well for that time. The higher management is always looking for ways to improve the culture of the company and the work-life balance of employees.

Cons

The weaker things about Vitalant mostly start at the time that employees do put into the company. The hours worked on mobile blood drives can get a little odd and hard to work around. There are ways to work with these hours though with extra scheduling options, like working Tuesday through Saturday instead of the usual Monday Through Friday. This provides a weekday free as well as extra compensation on the weekend. Another issue however, is the strained communication between different departments within the company. The Donor Care team is definitely tight knit but often don't get all of the proper communication from other departments such as Donor Recruitment or Hospital Services. This is not for lack of trying however, and this is actively being worked out between all of the staff working in Vitalant.

Explore other reviews about Vitalant

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun team to work with

Cons

None at this time, thanks

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Vitalant Response
3w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

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Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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