4.0
Apr 15, 2012
Former employee
Provo, UT
Recommend
CEO approval
Business Outlook
Pros
It is a great work environment, everyone is friendly, they train you, you are able to trade shifts for time off, they have a cafeteria and provide "free" lunch to employees.
Cons
Around 4-6 months it is basically the same thing everyday and not everyone can advance to other positions off the phone. Being on the phone taking inbound calls wears on you. Summer time is best because there is a little down time. After the summer it can be call after call for an entire shift. Sometimes they don't allow you to take your breaks when they were scheduled depending on call volume.