Smart Home Best Buy Sales: Pressured By Upper Management to Do Illegal Activities With Personal Id Information - Security Systems Vivint Employee Review

1.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

If the higher ups cared this company could work. The management is only concerned with their bonuses and being top in sales at all costs. These type of managers are horrible for team morale and also willing engage in things that are either out right illegal or definitely a violation of consume privacy.

Cons

Pressured By Upper Management to Do Illegal Activities With Personal Id Information. We have been forced to illegally access without permission and utilize customer Data from BEST BUY without their permission. If Best Buy knew how some employees access their customer's data I can safely assume they would not approve. This cannot be acceptable behavior and those who refused to engage in it were FIRED for fear of a consumer law suit for illegally accessing consuming personal identifying information without their consent and using it. I actually had an angry customer come into my store and ask me why I was using his information for a Vivint Account? He stated he knew his information was used without authorization and was speaking with an attorney in hopes of filing a lawsuit..Which he does have merit and a great argument because his information indeed was used without his knowledge, permission, or any consent whatsoever.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment and training

Cons

A lot of technical issues if you're not technical savvy

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