customer support - Anonymous employee Vivint Employee Review

1.0
Jun 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

working at home. not having to drive to work

Cons

micro managed to the detriment of the company. you get "occurrences" every time you have a computer problem. even when it is the computer. management is a bunch of high school nerds. they do not tell the customers the sensors need batteries eventually. there thermostats are terrible. just an awful company. they say the are customer focused. lmao. only in the regards of getting there money

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Pros

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Cons

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3.0
Jul 16, 2026
Recommend
CEO approval
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Pros

Great company, lots of perks! The schedule is consistent; busy and slow seasons make the work predictable. There is always something to do, so if you like to stay busy, then this position is great for you. The team is relatively small, so everyone is close!

Cons

No growth opportunities. Seems like the 1Stop department in general gets pushed to the side; there is no recognition for the work you do.

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