Bad company to work for - Anonymous employee Vivint Employee Review

This company is horribley organized, no one in administration knows what they’re doing ( typical left hand does know what the right hand is doing situation , even though they’re supposed to be working together) . Equipment that you install rarely works like it’s supposed to so you’re constantly apologizing to customers and having to assure them that you fixed the issue even though you know for a fact that it’s going to do the same thing shortly after you leave. Terrible customer service which customers are constantly complaining about and you are constantly apologizing for it. They’re time off police is a joke, time off is accumulated but there is no sick time and a strict no unpaid time off policy so if you call out sick and haven’t accumulated enough pto to cover it you are fired. Vivint has no loyalty towards its customers and especially none towards it employees.