Management is horrid. Buffet of reasons to NOT work here. - Customer Retention Representative/Loyalty Vivint Employee Review

Teenage boys run the show. You aren't held to a very high standard of customer service. Who cares if the customer has to call back AGAIN. It is constantly playtime for all supervisor and lead positions. Training is nonexistent and they flat out have no patience to assist those who really want to legitimately learn to do their job CORRECTLY. Potential for good money if your willing to lower your personal bar and put up with their nonstop shenanigans.