Pros
"Free" food (you're still taxed on it) and a handful of good coworkers.
Cons
Don't expect to be promoted unless you're related to your boss or friends with them. They always choose the unqualified relative over the qualified person who has been at Vivint for way longer. There is also no clear way to move up in the company because promotions are always super random and again, only ever go to relatives or friends. In addition, pay is a joke. Have only gotten maybe $2-3 in raises over the past 2 years. All of their other positions are very low compared to other jobs in the area. Lastly, the job itself is horrible. Expect to be on calls all day answering questions that could easily be Googled. You'll also be expected to work most holidays except Christmas.